Service was slow and the food was at best okay tonight. However the sorrel ice cream was super delicious. I ordered the vegetarian meal and it was cold. However the service was pleasant and the coffee hot and delightful.
Relatively clean and excellent customer service. When we were travelling we did our PCR covid test to return to Canada with Eureka Labs. They were ignoring our phone calls and we were likely to miss our flight due to the lab's inability to deliver our results in time. The concierge by the name of Stanford was able to pull some strings and contacted someone at the lab directly. He was able to get our results processed just in time to make our flight. Stanford was incredibly knowledgeable and helpful. I would recommend this hotel to anyone traveling through Georgetown for his services alone.
Stayed 3 days ago.This hotel was the worst hotel I've stayed in. The first day I got there the toilet had dry stool. The television does not work. The manager comes to work late every day never available. The place is not worth the money. I would have been better off staying in a one star hotel. Bed sheets were dirty. Walls in the room had big cracks and fixtures in the bathroom were falling off. The water in the shower come out two drops at a time. This was my worst experience ever I would never recommend this hotel. Oh and no elevator ???????????????????????????????????????????????????? this hotel deserve 0 stars. Badddddddd
Buffet is good. Places both indoor and outdoor were one can relax in comfort and enjoy the evening quietly.
Beautiful PRIVATE hotel. Wasn't sure what to expect when I left Ramada Princess to check-in here. But the truth is that I LOVE THIS PLACE. Clean rooms with well crafted fittings, great food and friendly staff. Much more the location is close to everywhere in Georgetown. Am here on business trip and will comfortably stay here for full 19days. SEE PHOTO OF MY ROOM ATTACHED
